We sell an add-on for a popular flight simulation game. A customer called and was very concerned about the message telling her that she needed a license in order to fly any of the planes in the game. After a moment's confusion I realized that she was referring to the license agreement that comes with just about all commercial software. I explained that no, we just needed her to agree not to resell the product without a license.
What amazed me the most about the call was not that she had misunderstood the license agreement, but that she'd actually read it in the first place. I mean, who reads those things?
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