Customer:
"Do you know about this RAM stuff?"
Tech Support:
"Yes sir, I can help you with RAM."
Customer:
"Well, your program uses grams of RAM, and this computer you gave me only has grams of RAM, so you need to send me another grams of RAM."
At this point I was speechless. I wasn't sure which was worse, that this guy couldn't do basic math or that he had the term so twisted. However, our calls were recorded so I couldn't say what I really wanted to. Tech Support:
"Uh, sir, that computer has plenty of RAM to run the program."
Customer:
"Just send me the grams of RAM I've asked for!"