Tech Support: "Ok, type cd windows"
Customer: "Right."
Tech Support: "What does it say?"
Customer: "It says see colon slash greater-than see dee windows"
Tech Support: "Press return."
Customer: "Ok, it says see colon slash windows slash greater-than"
Tech Support: "Right, do a dir."
Customer: "Uh...how?"
Tech Support: "Type dir"
Customer: "It says see colon slash windows slash greater-than dir"
Tech Support: "Press return!"
Customer: "Ok, it says lots of different things, and then, see colon slash windows slash greater-than Oh, and there's always a flashy line after the greater-than; did I mention that?"