A client brought in a computer with a hard drive problem.
Customer: "The computer crashed. I had five years worth of work on this computer, and you have to save my data."
Tech Support: "Well, we don't have any data recovery services, but I can suggest a few local businesses that do."
I gave him a list of several places he could go to get his data back. He left, but later he called back.
Customer: "I called those places. They're all too expensive, so you have to do it for me."